We love old wood. We turn old seasoned timbers into interesting and practical stuff for cooking. Everything’s hand-made - and it shows. Even if you’re grinding away with our pepper grinders, slashing away on our chopping boards or pinching salt from our bowls.
Oh, and about Pepperino wood grain . It’s grainy in a deep, rich warm patterny kind of way. Every piece is different.
For more information about us and what we do go to www.arteveneta.com.au.
There will be a shipping fee for all orders made on our online store. We will endeavour to deliver your order within 7 working days. However this depends on when your order is processed and your location.
All orders sent within Australia will be sent out using Australia Post via the Express Post network. Express Post guarantees next business day delivery for all metropolitan areas in Australia. For regional areas, delivery will take between 2 business days. Your signature will be requested upon delivery.
Please bare in mind that all products are hand-made. If a product is not in stock then there will be a waiting period before the product ordered is dispatched.
If you do not receive your order in the timeframe specified or if there are any complications with your order, please contact us on +61.3.9510.0225 or email us at firstname.lastname@example.org.
Easy Returns & Exchanges
We happily accept returns/exchanges on items (except reduced or sale items) that are in their original condition (new, unused, unaltered or unwashed).
Please choose carefully as all sale or reduced priced items are final sale and we do not accept returns, exchanges or refunds on these items. We accept returns on full priced items purchased from our website for exchange or credit.
All tags must still be attached to the item and in its original packaging. Returned items that are damaged, soiled or altered may not be accepted and may be sent back to you at your own expense. When sending back your item, you have 7 days from the date of receiving your order.
A wooden product, especially a high quality one, requires its owner to occasionally tend to its need.
Products finished with oil require re-oiling over time. Care should be taken when choosing an oil as many common kitchen oils such as olive oil and vegetable oil can go rancid once inside the board. Mineral oil is also a good non-oxidising board treatment however we've found coconut oil to be the best treatment for almost all our oiled products for the following reasons:
- Doesn't go rancid
- Food safe
- Very good for wood fibres (and your hands)
- Low allergenic properties
- Perfect viscosity for application
- Readily available and reasonably priced
Here are a few more oils we've worked with and can recommend:
- Walnut Oil
- Tung Oil
- Linseed oil
All Pepperino products are thoroughly oiled prior sale. However, we recommend cleaning and oiling your product before use. After the first wash it is normal for the surface of your product to roughen. We've found that re-oiling frequency depends largely on the climate. However, here's a rough guide:
1 – 2 Months Old > Oil Every Second Week
2 – 6 Months Old > Oil Every Month
6 – 24 Months Old > Oil Every Three Months
24 Months Old > Oil Every 4 – 6 Months
When applying oil, make sure your board is clean. Then simply apply a generous coating of your chosen oil then rub with a cloth. Let your product sit in a well-ventilated area for 3–12 hours then wipe excess oil off with a clean cloth.
Do not put any Pepperino products in a dishwasher. Heat, moisture and chemicals are a bad combination for most wooden products. To clean a wooden board we suggest cleaning with lemon and salt or a gentle detergent.